The real estate and facilities management industry is undergoing a period of profound transformation. Technology promises greater efficiency, improved visibility, and smarter decision-making. Yet it’s true impact depends on how effectively it is applied. We recently chatted to Jason Goddard, Global Leader at CBRE, for our Digital Wisdom podcast. He shared a grounded, experience-led perspective on what’s working, what isn’t, and what leaders should be thinking about next.

The emergence of artificial intelligence (AI) marks a pivotal shift in the technology landscape, echoing sentiments shared by tech moguls like Mark Cuban, who suggests that companies will soon be divided into those who excel in AI and those who do not. This assertion resonates deeply within the tech community and beyond, underscoring a transformation that’s both revolutionary and inevitable. AI is reshaping the way we conduct business, interact with our environments, and even

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